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  • Privacy Policy for Merchant Hotel Penang

    At Merchant Hotel Penang, located at 55 Jalan Penang, 10000 Georgetown, Penang, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and disclose personal information, as well as how you can control the use of such information.

    Information Collection: We may collect personal information such as your name, address, email, phone number, and payment information. This information is collected when you make a reservation or inquiry, and it is used to provide you with the services you requested.

    Use of Information: The personal information collected from you may be used to fulfill your reservation or inquiry, improve our services, and to contact you for marketing and promotional purposes. We may also use your information to comply with legal requirements, prevent fraud, and to enforce our terms and conditions.

    Disclosure of Information: We may disclose your personal information to third-party service providers who assist us in providing our services. These providers are contractually obligated to maintain the confidentiality of your information and to use it only for the purpose of providing services to us.

    Your Information Control: You may opt-out of receiving marketing and promotional communications from us by following the unsubscribe instructions in the communication. You may also request to access, update, or delete your personal information by contacting us at the email or phone number provided on our website.

    Data Security: We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, and disclosure.

    Changes to Privacy Policy: We may periodically update this Privacy Policy to reflect changes in our services and customer feedback. We will post any changes on our website, so we encourage you to review this policy periodically.

    Contact Us: If you have any questions about this Privacy Policy or our use of your personal information, please contact us at [enquiry@merchanthotelpenang.com].

    Effective Date: [1-1-2021].

    This Privacy Policy applies to personal information collected by Merchant Hotel Penang through our website and other interactions with our customers