Payment and payment details

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Payment Policy at Merchant Hotel Penang

At Merchant Hotel Penang, we accept a variety of payment methods to make your booking experience as seamless as possible. The following payment options are available:

Credit Cards: We accept major credit cards including Visa & MasterCard

Debit Cards: We also accept debit cards from all major banks.

Bank Transfer: For those who prefer to make a bank transfer, we provide our bank account details upon request.

Payment Details: A deposit equal to the total booking value is required at the time of booking to secure your reservation.

Security Deposit: A security deposit will be collected upon check in. RM100 per room.

Cancellation Policy: Non refundable

Please note that all prices are quoted in Ringgit Malaysia.

If you have any questions or concerns regarding payment, please contact us at